Post-COVID Lessons Learned: What Has the Pandemic Meant for Workers’ Compensation?


Paramount among the many lessons learned during COVID-19 is this: stay vigilant and be prepared for the unexpected. The World Health Organization reports that infectious diseases are spreading more rapidly now than at any time in our history due to factors that include emerging infectious diseases, globalization and antimicrobial resistance. Even as we move forward from COVID-19, what are the new rules for preventing infectious disease in the workplace? If infection cannot be prevented, how do providers adjust based on federal, state and local Department of Health Guidelines? What additional resources can be offered for existing and new claims? And for employee populations that qualify for workers’ compensation care under occupational injury presumptions, what unique considerations do we need to be looking at in their medical and medication management? Join us for a conversation with a third party administrator for workers’ compensation claims, a clinical pharmacy leader at a workers’ compensation PBM, and a leading edge physical therapy provider to answer these questions.

Core Competency #1: PRMS - Public Risk Management Skills

Claims Management

Course Level


Learning Objectives

Objective 1: Implement workplace safety strategies targeting the spread of infectious disease, including education programs on disease transmission and immunization
Objective 2: Provide appropriate access to necessary drug treatments and physical medicine providers for continuity of care, as well as pertinent information for injured workers
Objective 3 Implement strategies on how to maintain a good “corporate culture” and wellness initiatives with employees working remotely


Workers’ Compensation